He's making a list
He's checking it twice
He's gonna find out who's naughty or nice
Santa Claus is coming to town
("Santa Claus Is Comin' to Town" written by J. Fred Coots and Haven Gillespie)
Oh, Santa Claus! He’s the mythical man who causes such delight and fear in the hearts of children (and some misinformed adults). He can be a best friend who showers good kids with gifts, or a cold, disapproving, gift-withholding coal-dispenser.
Parents have long used Santa’s inexplicable worldwide influence to ply good behavior from their children, especially in the month of December. There are several proven manipulations:
- Santa the Spook: He’s watching you… all the time… his values are perfectly aligned with your parents… you could blow this Christmas big-time if there are any incidents… he sees all- yup, even that…
- Santa the Bully: Do you want to get any presents??? Do you??? Then you better be good! Do you think Santa is playing? He’s been doing this forever and knows payback better than anyone. Do you feel lucky, punk??? Don’t try Saint Nick …
- Santa the Eager Rewarder: Santa loves you- he really does. He wants to get you those Legos… but if you take the screws out of your sister’s bed, how is he going to justify giving you the galactic mother ship when Mrs. Claus asks? Even the reindeers would revolt if you were rewarded for that behavior. Just make it easy, be good, and let the Lego ship will fly down your chimney on Christmas Eve…
The Santa illustration can be carried over to our bi-annual home inspections. For clarity purposes, our rental home inspections include an on-site visit of approximately 10 minutes where we have a checklist of things to look at (air filters, smoke/CO detectors, pets, smoking, etc.) and we take some pictures of the interior and exterior. And, yes, we check our list twice.
The question is: “Are home inspections naughty or nice?”
As a property manager, I initially wasn’t a huge fan of conducting home inspections and had them on the “naughty” list. I figured the tenants were going to be staying in the home largely regardless of what we saw (short of some major discovery at the home) for their lease duration, so I wasn’t sure what we were trying to accomplish. Badgering tenants into compliance also seemed to be a loser’s battle. And, to boot, tenants did not like the home inspections either and would gripe. The whole thing seemed like a waste of time and resources to me.
But we did them anyway. As time went on and we had years of home inspections under our belts, visiting the homes twice a year proved to be really beneficial! At first take, there were some smaller, auxiliary benefits for our owner clients. We were able to catch some repairs early and head off some more major issues. We had a good idea of what a home was going to look like after the tenants moved out. We could eyeball certain tenant complaints in person and see if they had merit. We built better personal relationships with some of the longer term tenants we would visit. And we elongated the life of HVAC units as we made sure the air filters were changed regularly.
But the largest benefit was that we got the homes back in better shape. And I would attribute that to the “Santa” influence effect. If people think someone cares and is actually checking, people tend to put more thought and time into their efforts. Home inspections are a good reminder that the landlord cares how the rental house is kept and the tenants should too. And most of them do!
Rental home inspections seem to limit naughtiness. So Santa (and this property manager) now put them firmly on the “nice” list.
Merry Christmas & Happy Landlording!
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